Tears of joy?

Posted by Jon
I’m sure we all have our favourite stories of calamitous proofreading errors. The funniest two mistakes I’ve seen lately, both in the same proposal… a company who had excellent systems in place to enable them to ‘detain our staff’ (I hope they meant ‘retain’), and who classed their customers into three groups depending on the size of the contract – duly named:

Tear 1
Tear 2
Tear 3

I shared these the day after reading them with a group with which I was working. One of those present offered up his own all-time favourite: witnessing an account manager’s face as she clicked onto a slide about their company’s “Public training courses”. Only they didn’t quite get all the letters into the word “public”…